Hello,
Although, as with all devices, the Operating system, software and standard Android Applications do take up a portion of the memory. Hence the full GB storage may not be available for use.
The SD space showing is the part of the internal memory but is separate due to the other part containing the Android OS which takes up the rest of the internal memory up. You will have to manually move your files and applications to your internal SD memory.
We do recommend using using an
application called 'Clean Master' which is free to download and can be a very
handy tool to transfer files around your tablet. (A step by step guide can be
found on another article). There will also be another article available which explains how to move files from your Internal SD memory to your External SD (SD Memory Card) on the ES File Explorer application.
There are also other possibilities such as the cache which can often get too full to allow the efficient running of apps. Apps like Cache Cleaner, from the Google Playstore, will let you clean the cache for specific apps to free up memory.
In order to continuously improve our service, we would like to take this opportunity to have your feedback regarding our solutions page and listen to what you think! To do this, you can rate our solution page and leave feedback if you wish.
If you find the solution above does not help to resolve your issue, or could include more detail for future reference please feel free to contact our customer service support by creating a ticket. We will aim to get back to you within the next 48 Hours (excluding weekends).
Many thanks in advance, we look forward to serving you again!