Hello,
To calibrate the tablet screen on your tablet, you will need to search "calibrate the screen for pen" or "touch" in the search bar of your home screen. If you are finding this difficult due to the screen calibration being off, you can do this by using a USB mouse or keyboard if one is available.
It will then take you to a screen to start the steps of calibrating. Please click the + signs in each corners to calibrate the screen.
This will recognise the touch so next time you use the tablet, the touch screen should now be accurate.
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If you find the solution above does not help to resolve your issue, or could include more detail for future reference please feel free to contact our customer service support by creating a ticket. We will aim to get back to you within the next 48 Hours (excluding weekends).
Many thanks in advance, we look forward to serving you again!