Hello,
The application you will need for our HSIP2 surveillance camera is called the Time2 Surveillance Pro. Please see the links listed below for both android and apple devices.
The Android version of the application can be found at:
https://play.google.com/store/apps/details?id=time2.p2pipcam&hl=en_GB
The Apple version of the application can be found at:
https://itunes.apple.com/gb/app/time2-surveillance-pro/id1028223403?mt=8
Unfortunately the application is not available for Window mobile devices.
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If you find the solution above does not help to resolve your issue, or could include more detail for future reference please feel free to contact our customer service support by creating a ticket. We will aim to get back to you within the next 48 Hours (excluding weekends).
Many thanks in advance, we look forward to serving you again!