Hello,
If you have more than one camera and you want to view them under the same log in details, you will have to register your own account and add the individual cameras to your account to access them on the same log in details.
To do this, press 'Register' found in the top right corner (on the PC software). Enter your Username, Password and Email address to register. If your account has been created successfully, you will see a pop up that shows 'Registration Success'.
Go to the WAN tab and enter the details that you used to create your account. On the device list below, right click
and go to 'Add device'. On the back of the camera you will find the
device alias, device ID and access code, please enter these details.
Press OK the confirm and they will add to your list.
Repeat the process with the other cameras.
In order to continuously improve our service, we would like to take this opportunity to have your feedback regarding our solutions page and listen to what you think! To do this, you can rate our solution page and leave feedback if you wish.
If you find the solution above does not help to resolve your
issue, or could include more detail for future reference please feel
free to
contact our customer service support by creating a ticket. We will aim
to get back to you within the next 48 Hours (excluding weekends).
Many thanks in advance, we look forward to serving you again!